Active Working Solutions - Training and Assessment Information
Best Practice Training
Active Working Solutions (AWS) adheres to highly professional standards in all its activities and is an industry leader in maintaining Best Practice in all aspects of our business. AWS will apply the same high level of service to all clients and members of the public associated with our organisation. We ensure that our Training, its design and delivery, and all aspects of our business operations, operate consistently in a high quality manner. Training Programs are designed with a goal-orientated outcome, to ensure training sessions are as effective and rewarding as possible. AWS consults with training participants and/or management and promotes continuous improvement practices. AWS maintains high professional standards in the delivery of education and training which safeguards the interests and welfare of our course participants. AWS strives to provide a learning environment and facilities which are conducive to the safety, comfort and needs of our students and trainers. All AWS courses are conducted by suitably qualified and experienced trainers/assessors.
Accredited Training
Active Working Solutions is a Registered Training Organisation (RTO) delivering accredited courses recognised nationally by the Australian National Training Authority (ANTA). AWS is registered with the Vocational Education and Accreditation Board (VETAB). Courses and/or units are part of industry developed Training Packages. Accredited qualifications received at AWS are recognised by other RTO's throughout Australia. Individual units can be completed as needed and will count towards full Certificate qualification.
Assessment
Assessment is based on evidence collected from a range of activities including: observation, practical exercises, portfolio work, oral/written short answers. Course units contain assessment tasks to be successfully completed to gain competency. Assessment forms are provided for each unit and maintained for accreditation requirements. Assessment criteria will be explained to all participants at commencement of the training. In terms of Assessment, all assessments will be competency based, fair, valid, reliable and flexible.
Cancellation and Refund Policy
Cancellations are accepted by AWS up to seven days prior to training. Request for refunds must be submitted in writing and are subject to an administration fee of 20%. Cancellation after this time, non-attendance or partial attendance once the training has commenced does not warrant a refund. Course fees are transferable to another course that must be completed within six months.
Client Support
Active Working Solutions is committed to meeting the needs of individual participants through the integration of access and equity principles. At AWS special support or study consideration is available to course participants who require special support during their training. If you have a disability, are hearing impaired, require numeracy and literacy support or are having trouble coping with the course, please discuss with the Training Manager.
Course Payment
Course fees can be paid by cash, cheque and credit card. A 50% deposit ensures a position in a course. Full payment is required prior to commencement of training or by prior arrangement with the Training Manager.
Customised Training
Training can be selected from our core training programs or Active Working Solutions can provide customised training to suit your training needs. Please contact our AWS Training Manager, phone 4629 4412, to discuss your training needs.
1:1 Training
Active Working Solutions can also offer training on a 1:1 basis. This type of training is available from our core training program or specialised training developed to your particular training needs.
Disabled Access
Active Working Solutions premises have been designed to facilitate access by the disabled.
Parking
Available in the AWS car park and all day on street parking is also available.
Feedback
Active Working Solutions has a variety of avenues for feedback. Course participants have the opportunity to provide feedback on their training. Completed Training Evaluation Forms are returned to the Training Manager, suggestions are noted and acted upon if deemed appropriate.
Recognition of Prior Learning (RPL)
Recognition of Prior Learning (RPL) refers to the acknowledgement of skills and knowledge held as a result of formal and informal training, work experience and/or life experience. RPL is a system designed to enable you to match your knowledge and skills against the learning outcomes of a course. If your prior learning shows you can achieve the learning outcomes of the course, you may be given full or part credit for that course. Short courses or individual units, are not covered by RPL. RPL is only available to full Certificate courses. RPL refers to the acknowledgment of the full range of an individual's skills and knowledge irrespective of how it has been acquired. RPL is a means of measuring skills acquired through work or life experiences or through qualifications obtained from formal studies or training. RPL does not focus on how, when or where you acquired your skills, only that they relate to the learning outcomes of a course you are considering. Discuss RPL with our AWS Training Manager for more details.
